Need Immediate Tech Support?

Over the last month we have been working with a customer that had a member of their networking and Linux storage team suddenly leave their company. This left them shorthanded and without a clear path to pick up the pieces of the nationwide migration project they were working on. Our engineering team has been working with the customer for over 10 years, and offered to help them while they try to fill the position. They readily accepted our offer.

Via numerous Zoom calls with the customer’s technical team, we have been identifying and working through their storage, networking, and security issues. Our engineers are experienced technical experts in their specialties, and they work diligently to solve problems, document their work, and make certain that our customer understands how to monitor and maintain the solution when we turn over the work.

Even after the hand-off, our team remains at your service. Whether it’s answering questions or providing further guidance, we are always ready to assist. Our goal is to be there for you, especially when you are shorthanded, and to assist your new employee to come up to speed as smoothly as possible.

To provide our customers with outstanding NetApp and SimplStor hardware solutions our team is required to be experts in networking, storage and security. If you need technical help with an unexpected problem, please give us a call at +1 302-996-9408 or email us at sales@zerowait.com.